Trang: 83
Tập 30, số 9 2020
Assessing patient safety culture at the National Hospital of Obstetrics and Gynecology in 2019
Tác giả: Nguyen Thi Phuong Thao, Dao Anh Son, Tran Thi Huong Tra, Dao Trung Nguyen, Nguyen Thi Hoai Thu
Tóm tắt:
A cross-sectional study was conducted on primary healthcare staff working at the National Hospital of Obstetrics
and Gynecology from August 2019 to April 2020. We aimed to assess healthcare staff members’ awareness on patient
safety culture (PSC) using a self-administered Hospital Survey on Patient Safety Culture questionnaire (HSPSC). The
overall PSC awareness was only 60.4%. 9 out of 12 PSC items were considered PSC strength dimensions. Areas with
room for improvement include “Non-punitive Response to Errors” (50.7%), “Frequency of events reported” (41.2%),
and “Organisational learning - continuous improvement” (67.8%). It is necessary to strengthen the quality of training
on the safety of the entire staff, encourage communication and report on medical errors to improve the quality of health
care.
Summary:
Từ khóa:
Patient safety; patient safety culture; National Hospital of Obstetrics and Gynecology
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